Shipping Policy

COVID-19 Shipping Update

UPDATE: 06 August 2020

We wish to inform our valued customers that Bactakleen Australia continues to deliver nationwide with the help of our courier partners. However, there may be noticeable delays of up to 24 hours for deliveries in the city and greater Melbourne area. You may also keep track of your parcel’s movements via the parcel dispatch notification.

We are always working on improving the level of service provided by constantly adjusting some of the processes. We thank you for your patience on this matter especially during such challenging period.

We deliver to most home and business addresses nationwide. However, PO Boxes are not accepted.

Bactakleen Australia will aim to dispatch your order within 2 business days. Deliveries usually get to our customers within 5-7 business days. However, please note that delays may occur especially due to current COVID-19 situation, and unfortunately this falls beyond our jurisdiction.

Bactakleen Australia does not accept any liability for deliveries after date of dispatch. Title and risk of loss will pass to designated courier company upon transfer of product(s).

Bactakleen Australia continues to secure adequate and constant supply to meet unprecedented demands for our products. With more restrictions/lockdowns in effect across the state and other countries, know that we are closely monitoring the situation as we continue to accommodate to our customer needs.

Terms and conditions apply to all products purchases from Bactakleen Australia.

Unless otherwise stated, delivery and order dispatches occur from Monday to Friday (excluding public holidays).

Flat rate shipping fee

  • $5.95 for all orders with total value up to $199.99.
  • FREE SHIPPING for all orders with total value above $200.00*

*Excludes Bactakleen Ultra Mist Fumigation Machines and Power Sprayer. Due to logistic handling and requirement on bulky items, all orders with Ultra Mist Fumigation Machine(s) and/or Power Sprayer(s) will incur a flat rate shipping fee of $14.95.